Respond Directly to Fans Across Multiple Social Media Platforms with CrowdControlHQ
Posted: Friday 23 September, 2011
Brands looking to maximise numerous social media platforms to engage with fans and followers need to be committed when it comes to responding directly to fans, if they are to keep them, and doing this can be a time-consuming activity. However, CrowdControlHQ, market leaders in providing social media management software, allows content to be pushed out across multiple platforms –making the co-ordination of social media activities much easier.
Brands and brand marketers offering social media services can benefit greatly from managing profiles with the appropriate social media monitoring tool. Responding in a timely manner to both positive and negative comments from fans and followers is essential – and real time management is a key factor in this.
Other benefits of using such tools include not only the ability to monitor the feed and promptly respond to fans to ensure brand protection, but also the monitoring of competitor’s streams. Opportunities can be acted upon instantly from a single source across multiple platforms.
James Leavesley, co-founder of CrowdControlHQ, said: “Social media is instant – it is the here and now and a lapse in response time will not please fans and followers of a brand. Similarly, in order to achieve tangible benefits from a social media campaign, opportunities that are presented through social media engagement need to be acted upon quickly. Many brands may shy away from this type of engagement because of the perceived downtime, but the availability of monitoring and engagement tools in this arena means the whole process can be easier and streamlined.”
CrowdControlHQ’s social media monitoring tool enables a brand to control numerous social media profiles and pages from a single source. CrowdControlHQ makes online reputation management as easy as possible to help brands see a return on investment from the time spent constructing a social media outreach campaign. For more information, please visit www.crowdcontrolhq.com or call 0845 686 5044.